Programme: 1. How adults learn - adults learning theories 2. Important adult learning principles 3. From formal- to non-formal to informal learning 4. Experiential learning, popular education, situated learning 5. Five conditions for effective learning 6. Understanding the difference between learning, training, presentation and facilitation 7. Effective presentation and facilitation techniques 8. Training cycles and key learning points 9. Stages of the learning process 10. Course design, preparation and management 11. Giving and receiving feedback 12. Understanding different learner styles and temperaments 13. Handling difficult learners 14. Using different visual aids 15. Evaluation techniques 16. Practical exercises in effective facilitation 17. Open Space Technology (OST)